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For the Test Takers of the TOEIC® Speaking & Writing Tests/TOEIC® Speaking Test to be Held on and Before November 1

Updated on August 26, 2020

The TOEIC® Speaking & Writing Tests/TOEIC® Speaking Test (August 23, 2020 to November 1, 2020)

In response to the ongoing coronavirus outbreak, and considering the safety of test takers and test proctors, we have decided to take precautionary measures against the spread of coronavirus infection on the day of the tests, for the TOEIC S&W Tests/TOEIC Speaking Test scheduled to be held from August 23, 2020 to November 1, 2020. Please make sure to check the details on this page.
※Depending on the situation, the tests may be cancelled at all or part of the test sites. In case we decide to cancel the tests, we will post the information on our website.

Precautionary Measures against the Coronavirus

At our test centers, we are following “Precautionary Measures at Test Centers” below. Please make sure you understand and agree with our “Health and Safety Requirements at Test Centers” before you apply for the tests. You may not be allowed to take the tests if you refuse to cooperate in the requirements. Please refrain from applying for the tests if you feel uncomfortable about the precautionary measures.

Precautionary Measures at Test Centers

  • Test proctors will take their temperature on the test day to check that they do not have any health problem for the test administration.
  • Test proctors will wear a face mask, and practice proper hand washing and hand sanitization.
  • Hand sanitizers will be available at the test centers.
  • Test facilities will be disinfected, especially in places touched by people.
  • Test proctors will remind test takers to keep enough distance with others.
  • The tests will be administered at limited capacity than usual in order to keep enough distance between test takers.
  • Test rooms will be ventilated by opening the doors and windows, or using ventilation fans.
  • Test proctors will limit conversation or verbal explanation to a minimum.

Health and Safety Requirements at Test Centers

*A part of "Health and Safety Requirements at Test Centers" contents has been changed on July 29, 2020.

  • Please check your temperature before arrival, and refrain from taking the test if you have a fever.
  • Wear your own face mask while you are at the test center. Test takers without a face mask will not be allowed to take the test.
    You will be asked to take off the mask at a reception desk for personal identification.
  • Practice proper hand washing, hand sanitization, and coughing etiquette are highly recommended.
  • Keep a certain distance from other people.
  • Limit conversation to a minimum.
  • Please refrain from eating in the test center.
  • Please contact us if, you have tested positive for COVID-19 or have had close contact with someone who has confirmed COVID-19 within the fourteen days from the test date.


During the writing test, we will ventilate the test room by opening the doors and windows, or using ventilation fans. Please note that you may hear some noise. You are advised to bring clothes so you can put on or take off depending on the room temperature.

Please refrain from taking the tests if;

  • You are feeling unwell.
  • You are worried about some symptoms you are experiencing (fever, cough, sore throat etc.)
    *Some test centers may require test takers to provide a temperature check upon arrival, and you may not be allowed to take the test if you have a fever.
  • You have had close contact with someone who has confirmed COVID-19 within the last fourteen days, or live with someone who has suspected symptoms.
  • You have visited entry restricted countries in the last fourteen days, or have had close contact with someone who has visited those countries in the last fourteen days.

If you are unable to take the tests due to the reasons listed above, the test fee will be refunded.
*Please refer the email with the information about the refund process, which will be sent to you about a week before the test date.
*If you applied for the test as a group, please inquire directly with your group representative.

The TOEIC® Speaking & Writing Tests/TOEIC® Speaking Test (July 12, 2020)
The TOEIC® Speaking & Writing Tests/TOEIC® Speaking Test (June 14, 2020)

As for the TOEIC S&W Tests/TOEIC Speaking Test in June and July, we are going to take the precautionary measures against the coronavirus to protect test takers and test proctors. Please make sure to check the details on this page.
※Depending on the situation, the tests might be cancelled. In case we decide to cancel the tests, we will post the information on our website.

Precautionary Measures at Test Centers

  • Test proctors will take their temperature on the test day to check that they do not have any health problem for the test administration.
  • Test proctors will wear a face mask, and practice proper hand washing and hand sanitization.
  • Hand sanitizers will be available at the test centers.
  • Test facilities will be disinfected, especially in places touched by people.
  • Test proctors will remind test takers to keep enough distance with others.
  • The tests will be administered at limited capacity than usual in order to keep enough distance between test takers.
  • Test rooms will be ventilated by opening the doors and windows, or using ventilation fans.
  • Test proctors will limit conversation or verbal explanation to a minimum.

Important Information for Test Takers

Please refrain from taking the tests if;

  • You are feeling unwell, or experiencing a fever, cough, or sore throat etc.
  • You feel nervous about coronavirus infections and want to cancel the tests.
  • You need to move across prefectures to take the tests. (For the June tests only)

You may not be allowed to take the tests if you refuse to cooperate in the measures below.

  • Wear your own face mask while you are at the test center. You will be asked to take off the mask at a reception desk for personal identification.
  • Practice proper hand washing, hand sanitization, and coughing etiquette are highly recommended.
  • Keep a certain distance from other people.
  • Limit conversation to a minimum.

 

If you are unable to take the tests due to the reasons listed above, the test fee will be refunded. In this case, we will send email with the information about the refund process.
*If you applied for the test as a group, please inquire directly with your group representative.

During the writing test, we will ventilate the test room by opening the doors and windows, or using ventilation fans. Please note that you may hear some noise. You are advised to bring clothes so you can put on or take off depending on the room temperature.

The TOEIC® Speaking & Writing Tests/TOEIC® Speaking Test (May 17, 2020)

The Japanese government declared a state of emergency over the coronavirus outbreak.
In order to protect the health and safety of test takers, we decided to cancel the TOEIC S&W Tests/TOEIC Speaking Test (May 17, 2020). The test fee will be refunded.
* Refund will be made through “CASH POST”. You can receive the refund into the account you designate. We will send email with the information about the refund process to the test takers as soon as it is ready.
*If you applied for the test as a group, please inquire directly with your group representative.

The TOEIC® Speaking & Writing Tests/TOEIC® Speaking Test (April 19, 2020)

Based on the outbreak situation of the coronavirus, we decided to cancel the TOEIC S&W Tests/TOEIC Speaking Test in April 2020.
We issued vouchers via e-mail on April 20. The voucher can be used for the application of the TOEIC S&W Tests/TOEIC Speaking Test scheduled to be held between June 2020 and May 2021. If you would like a refund, please submit the “Refund Request Form” below by April 13,10:00 am.
*If you applied for the test as a group, please inquire directly with your group representative.

*The refund request has been closed.

The TOEIC® Speaking & Writing Tests/TOEIC® Speaking Test (March 22, 2020)

Based on the outbreak situation of the coronavirus, we decided to cancel the TOEIC S&W Tests/TOEIC Speaking Test in March 2020.
We issued vouchers via e-mail on March 27. The voucher can be used for the application of the TOEIC S&W Tests/TOEIC Speaking Test scheduled to be held between May 2020 and April 2021. In response to the social situation around the coronavirus outbreak, we will issue a refund of the test fee as requested. If you would like the refund, please submit the “Refund Request Form” below by April 13,10:00 am.
*If you applied for the test as a group, please inquire directly with your group representative.

*The refund request has been closed.

Certificate of the Application

For job application or school admission, a “Certificate of the Application” of the cancelled tests was sent to your registered address on the following dates.

・The TOEIC S&W Tests/TOEIC Speaking Test (March 22, 2020)： March 26
・The TOEIC S&W Tests/TOEIC Speaking Test (April 19, 2020)： March 30
・The TOEIC S&W Tests/TOEIC Speaking Test (May 17, 2020)： April 20

Thank you for your understanding and cooperation.

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