Frequently Asked Questions

You can change the test date or test center, or cancel, as long as it is within the specified period.
See How to Apply/Test Fees for details.

Yes. How we issue the receipt varies by the way your payment made.

If you used a credit card:
If it is less than 2 years since the test date, you can issue yourself receipts from the TOEIC application site.

If you paid from a convenience store:
Please use the receipt you were issued at the convenience store.

The TOEIC Speaking Test in Secure Program allows you to choose your test center when you apply. (*)

Test centers will be shown on the application screen once application has started.
See the Test schedules for each test site.

You cannot take the tests from your home computer.

The TOEIC Speaking Test in Secure Program do not use admission tickets.
See Test Day Information for details.
You can check the test date/time and center you applied for in “受験案内 (Test Information e-mail)” you received after application or on the Application History (Details) page of the TOEIC Application Site.

You cannot use any watches in the testing room.
Set all your devices so that they will not sound alarms or ring, turn them off, and keep them in your bag.

The test will start in order of your arrival at the test center. You will not all start together.

You cannot leave the room during the test, as it would disturb other test takers. 

You can change your registered address by logging into the TOEIC Application Site within 10 days of the test date.

The certificate can be reissued up to 2 years after the test date. (See Official Score Certificate Reissue for details.) Score validity does not expire.

We will provide an environment that allows persons with disabilities, who are injured, or who are ill, to take the test with as little stress as possible.
Please contact the IIBC Test Operation Center.